Choose convenient nationwide delivery or collect free from one of five branches. Here is everything you need to know before placing your order.
Delivery charges and the available service are confirmed in the basket or checkout for your postcode and product mix.
Order online for delivery to your chosen UK address. The checkout will show the available delivery method and cost before payment.
Select Sheffield, Manchester, Bridgend, Newbury or Derby at checkout. We will let you know when the order is ready to collect.
Build your order online and continue to checkout.
Select the free DSS branch collection method you prefer.
We will contact you when the complete order is ready.
Bring your order confirmation to the selected branch.
Branch details are managed centrally in DSS Store settings, so this page always reflects the collection choices used at checkout.
Please wait until we confirm your order is ready. Stock and preparation times can vary, so do not travel to a branch using only the automatic order receipt.
If your order is urgent or unusually large, speak to the team before ordering so we can advise on the best route.
We will contact you when the full order is available at your chosen branch. The initial WooCommerce order email confirms receipt of the order, not that it is ready for collection.
Yes. Select one of the five DSS branch collection choices at checkout and the collection charge will be £0.
Usually, yes. Contact us first and make sure the person collecting has the order number and purchaser's name. We may request identification for higher-value orders.
Some surface-treatment products have transport restrictions or require a specialist service. The available choices for your basket will be shown at checkout.
Contact the team as quickly as possible. We will help where we can, although a dispatched order or transfer already in progress may not be changeable.
Tell us what you need, when you need it and your preferred postcode or branch. We will help you choose the most practical option.
